Privacy Policy

Last updated: April 13, 2025

1. Introduction

This Privacy Policy explains how ReservePilot ("we", "our", or "us") collects, uses, and protects your personal information when you use our service.

2. Information We Collect

We collect several types of information from and about users of our service:

• Personal information (name, email address, phone number)
• Business information (restaurant details, business address)
• Payment information
• Usage data and analytics
• Customer booking and reservation data

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our service
• Processing payments and transactions
• Sending administrative notifications
• Improving our service
• Marketing and promotional communications (with consent)
• Analytics and service optimization

4. Data Storage and Security

We implement appropriate security measures to protect your personal information. Your data is stored on secure servers and we use industry-standard encryption for data transmission.

5. Data Sharing and Third Parties

We may share your information with trusted third parties for specific purposes:

• Payment processors
• Cloud storage providers
• Analytics services
• Marketing service providers

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our service.

11. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at [email protected]